App Support

Hey Robin — Support

Need a hand with Hey Robin? We're here to help. Reach out any time and a member of the team will get back to you.

Contact

hello@nuthatch.ai

We typically respond within 1–2 business days. To help us resolve your issue quickly, include your device model, iOS version, and a short description of what happened.

Frequently asked questions

How do I get help with the app?
Email us at hello@nuthatch.ai with a description of the issue, your device model, and the iOS version you're running. Screenshots help us resolve things faster.
The app is crashing or not loading.
First, make sure you're on the latest version from the App Store and that iOS is up to date. If the problem continues, fully close and reopen the app, or restart your device. If it still happens, email support and tell us what you were doing when it crashed.
How do I report a bug or request a feature?
We read every message. Send bug reports and feature requests to hello@nuthatch.ai and we'll get back to you.
How is my data handled?
See our privacy policy for details on what Hey Robin collects and how it's used.

Looking for our privacy policy? Read it here →